Lara Goitein ([email protected]) is the founding medical director of the Clinician-Directed Performance Improvement program at Christus St. Vincent Regional Medical Center, in Santa Fe, New Mexico, ...

Not every business is filled with star employees who consistently meet or exceed the expectations placed on them. For employees who don’t fall into that category, the responsibility of helping them ...

We asked industry experts to share how their companies handle performance management in a way that aligns with their culture. These real-world examples demonstrate how structured communication, ...

Here’s an open secret of leadership — most leaders hate having performance improvement conversations with their employees. It’s never fun telling someone that their job performance isn’t up to par, ...