Developing information systems is a high-risk occupation and user acceptance testing (UAT) is the backstop that can avoid disasters. Not convinced? In June 2012, the interruption to NatWest and RBS ...

Heuristic evaluation and usability testing are two of the most established methods to evaluate software for usability. When in doubt, one is the winner. Assessing the ease of use of a software is ...

In 2009 I wrote a popular article on 24 usability testing tools. Since that time, there has been tremendous growth in the quantity and capability of usability testing tools. An update to the article ...