Design thinking, by nature, cuts out guessing as much as possible. By observing people and paying attention to exactly what they desire right now, you can create products and services based on that ...

In 25 years of experience as a senior executive, I've seen many leaders struggle to develop an effective and comprehensive strategy. Whether it’s because of short-term pressures, fear of risk, denial ...

When grappling with the aftermath of Hurricane Sandy in 2012, the students in a seventh-grade science classroom in northern New Jersey wrestled with a question: How do we ensure that all community ...

Most businesses struggle with innovation, not because they lack ideas, but because they lack a clear and effective process. Great ideas don’t emerge in a vacuum. They require structure, iteration, and ...

On the other end of the spectrum, some people overthink things to the point of inaction. Acting without thinking and thinking without action are both deadly to a business of any size. The challenge is ...