Clarity has released AI Agent QA, a tool that evaluates 100 percent of voice and text interactions against a company's own scoring rubric. The ...

It shouldn’t be a disciplinary action. It should be a process. When I was in HR, I watched managers dodge conversations about ...

The center market is riddled with questions, and even the top of the market is no sure thing. Let's break down the top centers who could be available in this year's free agent market. (Note: Positions ...

TD Synnex (NYSE:SNX) held its second-quarter earnings conference call on Thursday. Below is the complete transcript from the call. This content is powered by Benzinga ...

Indian scammer Safeer Koorimannil reveals how AI from American tech giants fuels global fraud rings in Myanmar. Trafficked to ...

Ongoing research into AI agent framework security identified an exploit chain in AutoGen Studio (AutoGen’s open-source prototyping user interface) that allows untrusted web content rendered by a ...

Technology from American companies is being used to power a revolution in the scam industry, playing a key role in the ...

American-made AI models—chiefly ChatGPT and Gemini—have been used to build specialized software that allows scammers to ...

Yesterday it was just buzz. Today, it might be a blueprint or an elaborate bluff. The LeBron James-Stephen Curry reunion talk ...

The 250th anniversary of America’s liberation from a king kicked off with a campaign-style rally on the National Mall by ...