Clarity has released AI Agent QA, a tool that evaluates 100 percent of voice and text interactions against a company's own scoring rubric. The ...

In many cases, a single, shocking crime allegedly involving a foreign-born suspect was quickly reframed into a broader ...

The FBI announced Thursday that it is offering a reward of up to $100,000 for information that leads to the recovery of stolen government property in Minneapolis, or the arrest of the people involved.

Regardless of your immigration status, you have guaranteed rights under the Constitution. Learn more here about your rights as an immigrant, and how to express them.

The best AI for live transfers. Learn how to optimize speed-to-lead, automate multi-channel follow-ups, and improve QA to ...

Spring AI Playground is a cross-platform desktop app for building, testing, validating, and executing MCP tools in a controlled local environment. It helps you create reusable MCP tools once and use ...

Agent searches GitHub → reads 10 SKILL.md files → compares them → picks one = ~50,000 tokens burned per skill lookup No registration required for reading. No API key needed for search or fetching ...

It used to be that September was the most wonderful time of the year in the television world. Network shows returned from their long summer’s nap, and a slew of new series premiered. The triple-sized ...

When Twin came out of stealth in January 2024, AI agents were more of a theoretical concept than a reality. Today, the Paris-based company is releasing an automation agent in partnership with Qonto, ...

WASHINGTON – The Woodrow Wilson International Center for Scholars’ Middle East Program and Environmental Change and Security Program are pleased to announce the incoming cohort for the 2025 Agents of ...

Looking for the best contact center CRM? Explore the top software and compare features, pricing, and pros and cons to find the perfect fit. Call center representatives use CRM software specifically ...