When people first encounter systems like ChatGPT, Claude, or other AI chatbots, they usually think of them as tools; sophisticated ones, perhaps, but still just software. Yet after interacting with ...

Instagram has resolved a security issue that allowed several users’ accounts to get hacked. The attack appeared to rely on tricking Meta’s own AI-powered support chatbot into granting access to a ...

Joe Alary’s chatbot addiction nearly cost him his job, his savings and some of his long-term relationships. The 57-year-old is now rebuilding his life. Alary, who is divorced and lives alone, had ...

The state of Pennsylvania is suing Character.AI to stop the company's AI chatbots from posing as doctors and offering medical advice, in violation of state medical licensing rules. State officials ...

Summary: As AI chatbots become a staple of modern life, new research warns of a growing phenomenon: AI addiction. The study analyzed hundreds of user experiences to identify how “genie-like” instant ...

Using AI the wrong way can get you into all sorts of trouble. I would never trust a chatbot with these 10 things, and you shouldn't either. I’ve been writing about consumer technology and video games ...

Augustin, a German board-certified psychiatrist/psychotherapist, is a professor at the Protestant University of Applied Sciences in Bochum, Germany. A Florida father ...

In the latest twist of AI evolution, we have moved past the phase of simple errors and into something much more personal and problematic. New research suggests that AI chatbots are not just processing ...

While chatbots like Claude and ChatGPT can help narrow the information divide between patients and providers, they can also dispense flawed advice. By Sarah Kwon As chatbots become a fixture in ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Apple is planning a complete overhaul of Siri in iOS 27, introducing all of the promised features shown off in iOS 18, plus more. Apple is going to launch a full chatbot version of ‌Siri‌ to better ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...