Align staffing, AI forecasting, and real-time performance management to reduce costs, protect service levels, and improve agent experience. Contact centers face mounting pressure from every angle.

SILICON VALLEY, Calif., March 23, 2026 /PRNewswire/ -- Today, Novaworks, the AI-native Human Capital Management (HCM) operating system for the enterprise built on the ServiceNow platform, announced ...

LOWELL, Mass.--(BUSINESS WIRE)--The Philadelphia Phillies announced today that UKG, a leading global AI platform unifying HR, pay, and workforce management, has been named the club’s Official HR, ...

The Philadelphia Phillies announced today that UKG, a leading global AI platform unifying HR, pay, and workforce management, has been named the club’s Official HR, Payroll and Workforce Management ...

An organization's workforce competence plays a huge role in its progress. Companies need professionals to operate effectively, deliver results, and achieve their goals. As such, it’s important to hire ...

About 4,000 workers will lose their jobs as the payments company does more work with new artificial intelligence tools, its top executive said. By Natallie Rocha Reporting from San Francisco Block, ...

Ubisoft’s CEO Yves Guillemot has confirmed that they are making a bunch of new Assassin’s Creed and Far Cry games, together with some unannounced original projects, in a wide-ranging albeit very ...

The global healthcare workforce management systems market is projected to reach US$6.26 billion by 2035, up from an estimated $2.29 billion in 2025, reflecting a compound annual growth rate (CAGR) of ...

Motive, the AI platform for physical operations, today announced new advanced AI capabilities as part of its expanded Workforce Management product to help organizations tackle one of their biggest ...

An informative graphic illustrating mortgage refinancing options in Pennsylvania, highlighting various lenders and services to help homeowners secure better rates and terms. Managing a workforce in ...

Viventium CEO Navin Gupta (Photo courtesy of Viventium; Treatment by McKnight’s) Human capital management software company Viventium has acquired healthcare technology company Apploi, Viventium ...

Human resource management is undergoing a fundamental transformation as organizations navigate rapid digital evolution, rising employee expectations, and intense competition for skilled talent.