Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...

Helptal launches an all-in-one AI helpdesk software platform combining ticketing, live chat, an AI chatbot, knowledge base, and appointment booking in one affordable customer support SaaS. A modern ...

Meta’s AI support chatbot proved unusually helpful to hackers looking to steal and resell notable Instagram accounts—the hackers simply asking the bot to change the accounts’ associated email ...

Meta Platforms Inc. is selling consumer subscriptions to its Meta AI chatbot for the first time, a key step toward building a business that would help offset hundreds of billions of dollars in ...

Joe Alary’s chatbot addiction nearly cost him his job, his savings and some of his long-term relationships. The 57-year-old is now rebuilding his life. Alary, who is divorced and lives alone, had ...

Finnish phone maker HMD today launched its first smartphone, called the Vibe 2 5G, which comes preloaded with Indian AI company Sarvam’s chatbot Indus. Both companies had first announced the ...

Compare ChatGPT, Gemini, Copilot, Claude, Perplexity, Grok, DeepSeek, and Meta AI by strengths, use cases, integrations, and limits. There was a time when chatbots were clunky customer service tools ...

The state of Pennsylvania is suing Character.AI to stop the company's AI chatbots from posing as doctors and offering medical advice, in violation of state medical licensing rules. State officials ...

Summary: As AI chatbots become a staple of modern life, new research warns of a growing phenomenon: AI addiction. The study analyzed hundreds of user experiences to identify how “genie-like” instant ...

Dr. Saini is a psychiatrist and Dr. Bailen is a psychologist at Massachusetts General Hospital. As the use of large language models like ChatGPT, Claude and Gemini has surged, we’ve heard about ...

Apple is planning a complete overhaul of Siri in iOS 27, introducing all of the promised features shown off in iOS 18, plus more. Apple is going to launch a full chatbot version of ‌Siri‌ to better ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...