Abstract: Emotion analysis is vital in the study of human emotions since it describes how emotions impact communication, actions, and choices. In simple terms, traditional forms of sentiment analysis ...

Computational text analysis in the social sciences encompasses a suite of quantitative and qualitative methodologies designed to extract meaningful insights from large volumes of unstructured textual ...

Abstract: Multimodal sentiment analysis benefits from integrating text, audio, and vision, yet fusion is hindered by information-density imbalance: language provides more explicit semantics, whereas ...

A European airline operating 240 routes across 45 countries processes approximately 38 million customer interactions annually across post-flight surveys, social media mentions, contact centre ...

The Detroit Police Department issued a warning to the public regarding scam text messages that may appear to come from official sources. (Detroit Police Department) DETROIT – The Detroit Police ...

WASHINGTON, Feb 6 (Reuters) - U.S. consumer sentiment increased to a six-month high in February, though anxiety over the labor market and the rising cost of living because of import-tariff-related ...

Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of ...

Three business analytics case studies were undertaken, encompassing market basket analysis, customer segmentation, and campaign management. SAS Visual Data Mining and Machine Learning on SAS Viya was ...

Analyzed customer churn using transaction data. Built ML model to predict lapses. Dataset includes customer status, collection/redemption info, and program tenure. Delivered business presentation ...

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...